CCF’s Ordering Procedures and Customer Options
Our dedicated team of craftsmen and customer service representatives will make your CCF experience quick and easy.

One Hour Quick Quote
Provide us with your custom specifications and we will return a quote to you via fax within one hour. (Orders processed 9AM - 4PM EST.)

Faxed and Web Site Submitted Orders
CCF prefers faxed or web site submitted orders to avoid any verbal errors. Please always double check your confirmation orders to avoid any errors.

Order Confirmations
Carefully review all confirmation orders upon receipt. Please CALL to correct any errors. Production will not begin until receipt of a signed faxed confirmation.

Manufacturing Lead Time
Lead times vary depending on the type of materials chosen.
Plywoods or melamine require a 5 working day period.
Solid woods require a 7 to 9 working day period.

Changes and Cancellations
Changes and cancellations can be made within 24 hours of receiving your order confirmation. After 24 hours, an additional charge may be added. Cost to be determined at time of change.

Shipping Methods
Common Carriers (shipped freight collect)
FEDEX Ground
Delivery (local customers only)

All shipments are FOB and shipped via the best way. If special routing is desired, the customer must indicate this request when placing the order.
All shipments must be thoroughly inspected for any damage before signing. CCF is not responsible for shipments that are not signed for as damaged upon arrival.

No minimum order!